Audrey is in Taiwan and another of our testers is working from Bangladesh (although he is usually in Vancouver BC). Today they needed to hash out some details of a bug report so they shared a VNC session on a machine hosted in Palo Alto CA. It took only a couple of minutes to arrive at an agreement that the bug was fixed.
Audrey's comment in IRC really struck us all: "
We have worked very hard to create consistent, readable, executable bug reports for real, visible bugs. Having a developer as good as Audrey validate that work means a lot.